Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Personal support is available ONLY via support form.
Support hours: Mon. + Wed. 02.30 to 16 p.m.

Tel. internal 999, Tel. external 044 742 21 21 and 076 212 21 21

Emergencies ONLY (answer only if it really is an emergency!):
Threema (UUZD3HEU), Signal (0775367236), Telegram (@aludch)